1. What services do you offer?

We specialize in creating beautiful, personalized decor for weddings, including aisle styling, table setups, welcome areas, and unique signage. We offer three packages: Eternity, Infinity, and Bespoke Styling Package. Each package provides varying levels of customization, allowing you to choose what best fits your vision and budget.

2. How does the consultation process work?

We start with an initial zoom or over the phone consultation to discuss your vision, preferred style, and event details. For our Infinity and Bespoke packages, we offer a deeper design consultation with mood boards and colour palettes. This ensures we capture your vision down to the last detail.

3. Can I customize the package options?

Yes, we offer several add-ons, so you can tailor your package to suit your needs. If you need something not listed, just let us know, and we’ll do our best to accommodate.

4. What’s included in the Bespoke Package?

Our Bespoke Package is a fully personalized experience that involves in-depth consultation and custom decor. This package includes tailored designs, specialty rentals, custom florals, and a dedicated styling team on-site to ensure your vision comes to life perfectly.

5. Do you travel for weddings outside the area?

Absolutely! We’re happy to travel to bring your wedding styling vision to life. Please note that travel fees may apply for locations outside our standard service area. Contact us for details.

6. Do you provide florals or should I hire a florist separately?

We offer basic faux floral arrangements as part of our packages. For more extensive floral needs, such as bouquets, real floral arches, or large installations, we recommend working with a dedicated florist. We’re happy to coordinate with your florist to ensure seamless design.

7. Can I rent decor items only without a styling package?

Our services primarily focus on full styling packages to ensure a cohesive look styled by one of our team members. However, some items may be available for individual rental. Contact us to discuss availability.

8. How far in advance should I book your services?

We recommend booking as early as possible, especially for peak wedding seasons. A minimum of 3-6 months in advance is suggested, but we’re happy to discuss last-minute bookings based on availability.

9. Do you handle setup and takedown?

Yes! All our packages include complete setup and takedown to ensure everything is styled to perfection. Our team handles all logistics, so you can focus on enjoying your big day.

10. What happens if I need to change or cancel my booking?

We understand that plans can change. Please review our cancellation policy in your contract for specific terms. If you need to make adjustments to your package, contact us, and we’ll do our best to accommodate, though additional fees may apply.

11. What payment methods do you accept?

We accept major credit cards, bank transfers, and PayPal. A deposit of 20% is required to secure your booking, with the remaining balance due closer to your event date. We also offer interest free monthly payments.

12. How can I schedule a consultation?

You can schedule a consultation by contacting us directly through our website or email. We’ll be happy to answer any questions and start creating your dream wedding setup.

If you have additional questions not listed here, please don’t hesitate to reach out. We’re here to make your wedding day as beautiful and stress-free as possible!